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Online Services

GP Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

* book or cancel appointments online

* renew or order repeat prescriptions online

* view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up:

Please complete the attached Patient Access Request Form and return to Reception.  If you cannot access the form the link attached, please speak to a member of the Reception Team: Online Access Application Form 

For more information, please contact reception. Alternatively, next time you visit the Surgery, please bring with you:

Photo ID, (passport, driving licence etc)

Proof of Address; Bank/Council Tax Statement, (unfortunately, we cannot accept a gas/electricity/mobile phone bill).

Diabetes My Way

Welcome to Diabetes My Way! This website has been created for people with diabetes and those at risk living in Greater Manchester.

Through this website, you can register to gain secure access to your diabetes-related health records and receive tailored advice and information created by NHS experts in diabetes. You can also access lots of information about diabetes

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Welcome to Conran Medical Centre

Here at Conran Medical Practice we believe healthcare is a team effort and work in partnership with our staff, to offer our patients a wide range of medical services.  

In an increasingly complex society, we understand the importance of treating patients and staff with respect and dignity. 

Working within local and national guidelines, Conran Medical Practice provides a confidential, relaxed and friendly service.

New patient registrations:

Please be advised, identification is no longer required when registering as a new patient at the practice.

Please ask at Reception for a new patient registration form.

Changes in practice since Covid19:

Every adult in Manchester are being offered a Covid-19 booster jab as part of a plan to fight the rising number of cases and the spread of the new Omicron variant.

All over 18’s can now book their booster jab online using the national booking system. People should not contact their GP practice to book a booster jab. If you cannot book online, call 119.

Manchester residents can also call the Gateway on 0161 947 0770 or 0800 092 402. Lines are open Monday to Friday, 8am – 6pm. Ask them about a free taxi to and from your vaccination appointment if you need help with transport.

Sites across Manchester are extending their opening times to make it easy and convenient for people to get their life-saving jabs.

You can find details of local walk in sites on the Manchester City Council website.

A face covering is required, where appropriate, when attending the Surgery. You can find out how to make a cloth face covering on Government website: 

When you book an appointment with your GP you will now have a telephone or online appointment where possible however, if you need to be seen in person, a receptionist will book you into the practice.

Staff in the practice will be wearing Personal Protective Equipment, where appropriate.

The practice will take the necessary steps to make sure that the premises are Covid-19 secure and safe for you to visit.

Hand Sanitizer is provided and 'keep your distance' guidance stickers are located throughout the Surgery.

In line with guidance, we are working on plans to offer:

a booster dose to everyone aged 18 years old and over

a booster dose to people aged 16 years old and over with a severely weakened immune system

booster doses from 3 months after the previous dose - currently it's from 6 months after the previous dose

a 2nd dose to all children aged 12 to 15 years old who are not already eligible

Please note these offers are not yet available. Arrangements are being put in place to get underway as quickly as possible.

The booster vaccine offer will be opened up by age group to ensure the most vulnerable are vaccinated first. The national booking service will initially open up to people in their 40s and older people who would previously have had to wait six months before moving onto younger age groups.

If you are already eligible for your booster you can book by


Calling 119 or the Gateway on 0800 092 4020 or 0161 947 0770

Visiting one of our walk-in clinics - more information is available at

If you need help getting to your vaccination appointment, then the Gateway can help arrange a free taxi to and from the site.

If you were not already eligible, please do not contact us, you will be contacted when it is your turn.

Staff at Conran Medical Centre thank you for your support and patience in supporting us to help keep you safe in the current, ever-changing, climate.

Out of Hours Access:

If you require access to a GP when the Surgery is closed, (Out of Hours), please call 111

The NHS pledges to provide services at a time that's convenient for you.

Outside normal surgery hours you can still phone your GP surgery, but you'll usually be directed to an out-of-hours service. The out-of-hours period is from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.

If it is not an immediate emergency then call NHS 111. NHS 111 is available 24 hours a day, seven days a week. It can provide medical advice and details of the best local service that can provide care. Telephone consultations and triage (an assessment of how urgent your medical problem is) are an important part of all out-of-hours care.

GPs can choose whether to provide 24-hour care for their patients or to transfer responsibility for out-of-hours services to the relevant NHS England Area Team.

Area Teams are responsible for providing a high-quality service for the local population. Some Area Teams provide care themselves. Others provide care through external organisations. This means different areas can have slightly different services.

Types of out-of-hours care

* Out-of-hours cover may include some or all of the services below:

* GPs working in A&E departments or minor injuries units (MIUs)

* teams of healthcare professionals working in primary care centres, A&E departments, MIUs, urgent care centres or NHS walk-in centres

* healthcare professionals (other than doctors) making home visits, following a detailed clinical assessment

ambulance services moving patients to places where they can be seen by a doctor or nurse, to reduce the need for home visits

You can also visit an NHS walk-in centre (WiC), urgent care centre (UCC) or minor injuries units (MIUs). These can provide treatment for minor injuries or illnesses such as cuts, bruises and rashes. They have proved to be a successful complementary service to traditional GP and A&E services. Some NHS WiCs offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems. You don't need to be registered and you don't need an appointment. Any member of the public can simply walk in to be seen, regardless of where they are registered. Some offer pre-booked appointments.

A&E /111 Guidance

Conran Medical Practice is leading the way as a Safe Surgery

Conran Medical Practice is proud to be one of the first 500 Doctors of the World Safe Surgeries in the UK, providing accessible healthcare for the most vulnerable members of our community.

Safe Surgeries launched in 2018 and aims to remove barriers to GP registration by providing clinical and non-clinical staff with free training, advice, and resources on how to make their practice inclusive and welcoming for everyone.

It has been endorsed by the Royal College of General Practitioners and the Royal College of Nursing. The initiative gained greater prominence in 2020 as COVID-19 put health and access to healthcare at the forefront of people’s minds, while creating new barriers to GP registration as health services moved online and those without the means or ability to access them were cut off from care.

 "Here at Conran, we pride ourselves on being an inclusive and forward-facing Medical Practice.  Ensuring our staff, both Clinical and Non-Clinical, have regular up-to-date training and access to all available resources - to help us make our practice as welcoming, incluse and accessable as possible for our patients" - Dr K Syed, Senior Partner.

Anna Miller, Head of Policy and Advocacy at Doctors of the World, said: “Doctors of the World is delighted that GP Conran Medical Centre in Harpurhey has signed up to our Safe Surgeries initiative. This means that the local community can be confident that whatever their background, whatever their personal circumstance, they will receive the care that they are entitled to.

“I would encourage all GP surgeries in the North West to sign up to the Safe Surgeries initiative. It is a proven way of tackling health inequalities and making everyone in the community safer and healthier by ensuring that everyone who needs it has the support they need.”

Zero Tolerance Practice

Things have changed in our Practice, following the Covid-19 Pandemic but, rest assured, our doors are open and our appointments, Face to Face and Telephone assessments, are available to book. Whether that is booked on the telephone, online or in person at Reception.  We are working harder than ever to ensure you receive the high standard of care you have always received from Conran Medical Practice.  

With this in mind, we would like to thank you for your ongoing patience whilst we all adapt to this new, unexpected way of working.  We thank you for understanding why we operate a Zero Tolerance policy when it comes to verbal and physical violence towards any member of our Team - because we believe our staff have a right to feel safe in their work environment. Feeling Safe in Practice

Pride in Practice

Conran Medical Practice is proud to be awarded the Gold standard LGBT Pride in Practice for exellence in Lesbian, Gay, Bisexual and Trans Healthcare.

Take the Friends and Family Test 

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations..

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are a great way of helping us continue to enhance the way we look after you.

Patient Access

What is Patient Access?

Patient Access is available to all our patients, helping you to take greater control of your health and well-being by increasing online access to the following:

  • Book & Cancel Appointments
  • Patient Registration
  • Order Repeat Prescriptions
  • Update Your Contact Details
  • View a summary of your health records

You have been telling us that you want to be offered more convenience, choice and control in how you access GP services. Increasingly, you also want to be informed and involved in decision about your own care and treatment.

Evidence shows that patients who are informed and involved in their own care have better health outcomes and are less likely to be admitted to hospital.

To register for patient access please read the information in the Online Services section of this site or click on the link below:

Online Access Application Form

Please note: Conran Medical Centre is an inclusive practice - which means everyone is welcome. We believe every person has a right to medical care.  Therefore, we do not need to see proof of your address, personal identification or immigration status to register with us.


Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines

The app is available to download on both android and Apple mobile phones. For more information please click the following link: NHS App

Disabled Access:

Disabled access and disabled parking is available at the front of the building.

On line Repeat Prescriptions:

Please allow at least 48 hours before collection excluding bank holidays and weekends.

We no longer take repeat prescriptions over the telephone. 

Named GP: The practice is now required to allocate all patients a named and accountable GP under the terms of the latest GP contract. Invidividual patients will be informed of their named accountable GP at the first appropriate interaction with the patient. If you wish to know who your accountable GP is then please enquire at reception or by giving us a telephone call on the above number.

Collaborative Working:
Conran Medical Centre is currently working with 9 other medical practices in the Blackley, Harpurhey and Charlestown area, as part of a local Primary Care Network, (PCN). The PCN provides a range of shared services to our patients and gives access to the best possible healthcare services.

In January 2021, the PCN established the Covid Vaccination Centre at our Plant Hill Site, providing Covid19 vaccinations for patients across all 9 practices.

Medical Reports/Forms/Private Letters

Our practice has decided to outsource our medical reporting work to an NHS Digital
accredited company called MediData.

MediData will be processing your medical report via eMR and providing online access via
their secure encrypted portal.

If you wish to contact MediData directly, please email or call on
03333 055774.

(Site updated 10/08/2022)

Contact Details


Contact Telephone

0161 205 2714
0161 336 3252
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website